Medical Receptionist Salary

Medical Receptionist Salary

Medical Receptionist Salary In The United States

Medical receptionists are an important part of the medical office team or the hospital team, as they are usually the first person the patient comes into contact with, either live or through the phone. This is why it is an aspect of utmost importance that the medical receptionist makes a good first impression, as only this way the hospital or clinic in question can develop a good long-term relationship with the client. According to the Pay Scale salary surveys, a medical receptionist should expect a mean yearly pay of around $22,000 in compensation, and most of these professionals earn around $10 per hour.

Pay Scale In Different Parts Of The United States of America

In spite of the fact that the salary differences are not huge from one US state to another, the US BLS showed that some professionals earn more, up to $36,000 a year (those from the states of California and New York, as well as those who live in other large metropolitan areas) while the bottom 10% of the receptionists usually make under $20,000, and this typically happens in the rural areas. In the United States of America, there are over 20,000 employed medical receptionists at the moment.

Medical Receptionist Job Description

The duties and responsibilities of the medical receptionist vary a lot depending on the staff as well as on the size of the practice, but what all medical receptionists have in common is that they all have to deal with basic office and administrative tasks, from answering the phone calls to replying to e-mails and taking a message from the caller. In most cases, it is also the duty of the medical receptionist to schedule the patients’ appointments, to change, set and cancel the appointments and to inform their patients about their appointments. In addition to this, medical receptionists usually need to perform other basic administrative tasks as well such as scanning and copying various documents, filing files, maintaining patient records and other light office work.

Working as a medical receptionist does take a lot of skill and training, as it is important for these professionals to be able to multi-task and to handle multiple incoming calls at a time, to be pleasant and professional both live and over the phone as well as to have accurate data entry skills. Every medical receptionist must be computer literate and have some experience, either as a secretary or as a receptionist. At the same time, it is essential for future medical receptionists to have a clean background, to be punctual and reliable as well as to have some basic knowledge in numerical filing as well as math.

Overall, those who want to break into the medical field should know that working as a medical receptionist for a while surely offers them the insight in the medical career that they are looking for. One of the greatest benefits of working as a medical receptionist is that requires little overtime, depending on the general working schedule of each office. This is a low stress job that has straightforward duties and responsibilities.

How To Become A Medical Receptionist?

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Busy Medical ReceptionistAs mentioned above, it is the duty of the medical receptionist to create a comfortable, friendly and pleasing environment both for the patients and for the other staff members, and these professionals are often very busy throughout the day. They interact with vendors, pharmaceutical representatives, patients, medical staff and so on. An entry-level medical receptionist must have at least a high school diploma, a GED or an equivalent, although it is not uncommon for some medical receptionists to undergo formal training in order to meet the criteria of their work environment.

Most of them opt for classes in medical ethics, coding, medical software, medical office procedures, medical terminology and so on. However, it often happens that most medical receptionists learn how to perform their daily duties and responsibilities on the job, and this typically takes a few weeks – throughout this internship period, they will become familiar with essential aspects such as patient confidentiality, how to handle patient health information as well as how to deal with important institutional procedures.

Generally speaking, medical receptionists work very closely with the public, this is why impeccable communication skills and excellent customer service skills are of paramount importance. Moreover, these professionals must also have a warm and welcoming demeanor, they must be compassionate and highly organized. A good medical receptionist must also possess a great attention to detail and manage fast-pace office duties, as it often happens in almost any work environment.

Medical receptionists do have some opportunities for advancement if they want to advance to a higher and better paid position – as the time passes and these professionals become more skilled, they are typically moved into supervisory positions where they receive a higher salary. However, those who have invested time and money in their education and have received a degree or even a certification can become administrative assistants or medical secretaries – in spite of the fact that these positions typically involve more responsibilities, they are certainly more rewarding both from a financial and from a professional point of view.


It is not required that medical receptionists are certified these days, given the fact that these professionals only have to deal with basic office and administrative tasks, from scheduling appointments to greeting the patients. However, all the applicants must have GEDs or high school diploma for admission, and some coursework can also require a certification in both first aid and cardiopulmonary resuscitation. The certification requires both hands-on experience and coursework, and the theoretical training includes medical law and ethics, medical transcription, formatting, computerized touch keyboarding, medical office procedures and so on.

Medical Receptionist Salary In Canada, Australia And The United Kingdom

The salary of these professionals varies from one country to another. For instance, in the UK a medical receptionist earns around 7 pounds per hour, while a medical receptionist in Canada should expect around C$14,00 per hour and a mean yearly wage of around C$26,000. At the same time, Australia pays its medical receptionists with an hourly salary of AU$20,00

Verdict On Medical Receptionist Salary

To sum up, medical receptionists usually receive a very low salary and this is why many opt for this job only for a limited period of time.

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